Portrait meshes not working...

rovettidesign

Did the new AE update break Portrait?
On a totally fresh download and no changes to the folder structures, the meshes are all busted. Anyone have any thoughts on this? I really want to get this work done, and now I’m stuck! Screenshots attached.

Tom

Just tested it on Windows - Nvidia 2080Ti (Nvidia Studio Driver, not Gaming - 527.56) on AE 2023 (23.1.0) - seems to be working fine. Let me know if it still doesn’t work for you with the above drivers as this green screen usually means GPU driver problem.

lucal

I’m having the same problem with:

rtx 2070 super, nvidia driver 531.79, after effect 23.3.

I think when converting the project something breaks.

I await reply.

Luca

Tom

I wonder if this can be somehow related to h264 drivers on your machine - If you can zip the converted project file and send it to us on help@integnity.com I can have a look on our testing rig.

lucal

I did a couple of tests:

i tried to use after effect 2022, now the project doesn’t need conversion but every time i open the file it has expression errors. (also happened with version 23)

I downloaded the latest version of photomotion available on videhive and tried to extract it from the rar archive several times to see if it lost any files in the extraction.

when I insert the image the overlay doesn’t disappear, I think it’s related to the expression errors

Tom

This will definitely be related to your AE language - could you try running it with the English version of After Effects and see if you’re still running on this issue?

lucal

It worked. Thank you very much for your availability and speed.